Legal

AI Disclosure

Athlea is built on AI. That is the product, not a hidden implementation detail — so it is worth being direct about where the models sit, what they are good at, and the specific ways they fail.

This page also covers something smaller but easy to get wrong: some of the people in the imagery on this site do not exist. They are AI-generated, and we would rather say so plainly than let anyone assume otherwise.

Draft last revised 22 July 2026Effective date 23 August 2026

Why this page exists

When you use Athlea’s coach, you are interacting with an AI system, not with a person. This page explains what that system does, what it cannot do, and how your data reaches the companies whose models we use.

Coaching guidance carries weight. If a plan tells you to run a hard session, or to hit a calorie target, you are more likely to do it than not — and you deserve to know that the thing recommending it is a language model working from your data, with the failure modes language models have.

Transparency about AI interaction is also becoming a legal requirement rather than a courtesy, and it is easier to build the habit now than to retrofit it.

Where AI is used

Training and nutrition plans
Sessions, progressions, targets and adjustments are generated by large language models working from your profile, training history and recent data
Coaching conversation
The in-app coaching assistants are language models. They are not human coaches, and they are not supervised by one in real time
Session cues and debriefs
The spoken cues during a session, and the summary afterwards, are generated rather than written by a person
The website assistant
The chat widget on athlea.ai runs on Microsoft Azure OpenAI. What you type is sent to that service to generate a reply
Knowledge graph answers
Answers drawn from Athlea’s research graph are assembled by a model over retrieved sources
Supplement screening
The lookup against the WADA Prohibited List is a database query, not a model. The explanation wrapped around it may be generated — read the anti-doping section before relying on any of it
Marketing imagery
Some illustrative photography of people is AI-generated. See below
Model providers
Microsoft Azure OpenAI, for both the website assistant and in-app coaching, running inside Athlea’s own Azure tenant under a data processing agreement

What the models can get wrong

These are not hypothetical risks. They are the normal behaviour of the technology, and knowing them changes how you should read the output.

  • Confident and wrong. A model can produce a specific number, a citation, or a physiological explanation that is simply invented, in exactly the tone it uses when it is right. Fluency is not evidence.
  • Out of date. Models have a training cutoff and may not reflect current sports science, current guidelines, or the current version of any list or standard.
  • Missing context. The model sees the data it is given. It does not know about the injury you did not log, the medication you take, or how you actually felt this morning.
  • Bad input, bad output. A mis-calibrated power meter, a watch that misreads sleep, or a mistyped weight will propagate straight through into a plan without anything flagging it as odd.
  • Inconsistency. The same question can get different answers on different days. That is a property of the technology, not a sign that one of them is authoritative.
  • Population bias. Training data under-represents women, older athletes, and people outside a fairly narrow athletic norm. Guidance may fit some people better than others, and menstrual cycle, menopause and masters-specific guidance deserve particular scepticism.

What AI never decides

Hard limits

Athlea’s AI does not diagnose conditions, does not interpret medical tests, does not advise on medication, and does not decide whether you are fit to train or compete. It has no role in a Therapeutic Use Exemption and no authority over your sport’s rules.

No decision producing a legal or similarly significant effect on you is made solely by automated means. Coaching output is a recommendation you are free to ignore, and ignoring it costs you nothing.

Human oversight

Prompts, guardrails and the boundaries of what the coaching assistants will say are designed and reviewed by people at Athlea. Individual conversations are not read live by a human, and no coach is monitoring your plan in real time — if you want a human coach in the loop, that is a different product.

You can always reach a person: email hello@athlea.ai.

Your data and model training

To generate coaching, relevant parts of your training and health data are sent to a model provider acting as our processor. Our position is that providers may use it only to return a response to us, and not to train their own general-purpose models.

Confirm this contractually before publishing

This is a promise about someone else’s behaviour, so it needs to be backed by a contract term, not an assumption about default settings.

We do not train or fine-tune our own models on your personal data. If that ever changes we will ask you first, separately, and you will be able to say no without losing access to Athlea — health data cannot be repurposed for model development on the strength of a consent given for coaching.

How the underlying data is handled generally is covered in the Privacy Policy.

Grounding and citations

Where Athlea answers from its research knowledge graph, the model is working over retrieved sources rather than memory, which makes invented facts less likely. Less likely is not impossible: retrieval can surface the wrong source, and a model can still misdescribe a paper it has in front of it.

Where a source is cited, follow the citation before treating the claim as established. Where no source is cited, treat the claim as the model’s summary rather than an evidenced finding.

AI-generated imagery

Some of the photographic imagery of people on this website is generated by AI. The individuals shown are not real Athlea members, not real customers, and not real people at all. They are illustrations of a product experience, used the way a stock photograph would be.

  • No AI-generated person on this site is presented as a customer, a member, or the source of a quote.
  • AI-generated imagery is not used to depict a real named person, and is not used to suggest an endorsement that did not happen.
  • Screenshots and interface imagery may be illustrative or simulated. Where a screen shows example data rather than real output, it says so on the page it appears on.

Testimonials and results

Any quote attributed to a named person on this site is from that person and given with their permission. Unattributed copy alongside an image is Athlea’s own writing, not a testimonial. Numbers and results shown in illustrations are examples unless they are explicitly presented as measured findings.

This matters legally as well as ethically: presenting invented endorsements as genuine is prohibited under UK consumer protection law, and the rules on fake reviews have recently been tightened.

Reporting a bad output

If Athlea tells you something wrong — particularly something that could hurt you, or anything that phrases a supplement as permitted or safe — send it to hello@athlea.ai with enough detail to reproduce it. Bad output is a bug, and we would rather hear about it than not.

Contact

Questions or corrections about this document go to hello@athlea.ai. Athlea Ltd is registered in England & Wales with company number 15171507, at 86-90 Paul Street, London EC2A 4NE, United Kingdom.

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